OUR CODE OF ETHICS
• To perform high-quality repair at a fair price.
• To give the customer a price estimate for work to be performed.
• To use only proven high-quality merchandise.
• To employ the best skilled technicians obtainable.
• To furnish an itemized invoice.
Replaced parts may be inspected upon request.
• To have a sense of personal obligation to
each individual customer.
• To recommend corrective and maintenance services,
explaining to the customer which of these are requires to
correct existing problems and which
are for preventative maintenance.
• To furnish or post copies of any warranties
covering parts or services.
• To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
• To follow state regulations.
• To notify the customer if appointments or
completion promises cannot be kept.
• To exercise reasonable care for the customer's
property while in our posession.
• To resolve customer concerns in a fair and equitable manner.